Short answer

Initializing the Sanplex database starts the installation process again and clears the existing data. Do this only when you intend to rebuild the instance and have a complete, usable backup.

In this article

Before you initialize

Important: Back up the database, configuration and uploaded files before changing the installation setting. Initialization removes existing data and cannot be treated as a troubleshooting step.

  • Confirm that the target is the correct Sanplex environment.
  • Verify that the backup can be restored before proceeding.
  • Schedule maintenance time so users are not working during the reset.

Initialize the instance

  1. Back up the complete Sanplex database, configuration and upload data.
  2. Open sanplex/config/my.php and set the install value to false.
  3. Access Sanplex again. The installation process starts automatically.
  4. Complete the installation and verify the new, empty environment before restoring only the data you intend to bring back.

Note: If the goal is to restore an existing instance rather than rebuild it, use the backup restoration process instead of initialization.