Arcsolu: A Case of Project Management for Small and Mid-sized Teams

Arcsolu is an enterprise based in Paris, France, founded in 2006, which provides reliable and NF 525 certified cash register software solutions from 2017 according to the government law, Arcresto restaurant management systems, and ERP management software.
Arcsolu 是一家总部位于法国巴黎的企业，成立于 2006 年，自 2017 年起根据政府法律提供可靠且通过 NF 525 认证的收银机软件解决方案、Arcresto 餐厅管理系统和 ERP 管理软件。

Arcsolu has a team of IT engineers, professional consultants, and marketing experts. No matter the customer's business activity, their team endeavors to provide the best point-of-sale management solution through a wide range of products.
Arcsolu 拥有一支由 IT 工程师、专业顾问和营销专家组成的团队。无论客户的业务活动是什么，他们的团队都致力于通过各种产品提供最佳的销售点管理解决方案。

With nearly ten years of experience, it is the most professional Chinese cash register management software in France and the only Chinese software company registered by the government. Arcsolu has mature sales channels in the market and full technical service, providing customers with professional and personalized management consulting, project implementation, system maintenance, sales training, optimization, and so on. They have provided more than 2000 customers with high-quality solutions and services that combine software products and custom development.
凭借近十年的经验，Arcsolu 是法国最专业的中国收银机管理软件供应商，也是唯一一家获得政府注册的中国软件公司。Arcsolu 拥有成熟的市场销售渠道和完善的技术服务，为客户提供专业化、个性化的管理咨询、项目实施、系统维护、销售培训、优化等服务。他们已为超过 2000 家客户提供了结合软件产品和定制开发的高质量解决方案和服务。

Mr. Wang Chang, the founder of Arcsolu, has been in Paris for over 20 years. As the Founder and Team Leader of Arcsolu, Mr. Wang Chang's main job is team management and as an R&D developer who understands product development. The main functions he uses in Sanplex are Storys Management and Bug Management. In this article, Chang will share their company's journey with Sanplex.
Arcsolu 的创始人王畅先生在巴黎生活了 20 多年。作为 Arcsolu 的创始人和团队负责人，王畅先生的主要职责是团队管理以及产品研发。他在 Sanplex 中主要负责用户故事管理和缺陷管理。在本文中，王畅先生将分享他们公司与 Sanplex 的合作历程。

"Arcsolu uses Sanplex in different roles, and each person is only responsible for a small part of Sanplex's many functions, so it is not a big problem to use. In addition, all product lines are public to everyone because their sales and customer service teams work on all product lines."
“Arcsolu 公司在不同岗位上使用 Sanplex 系统，每个人只负责 Sanplex 众多功能中的一小部分，因此使用起来并不困难。此外，由于他们的销售和客户服务团队负责所有产品线，所以所有产品线都是公开的。”

Mr. Wang Chang had previously been a big fan of Jira. However, he turned to Sanplex because of the increasing price of Jira and the cost of learning for his team. During our conversation, he presented us with his three favorite features of Sanplex: BUG Management, Stories Management, and Task Management. Chang believes that the three functions of Sanplex are simpler than Jira, and they are easier to use than Jira after proficiency.
王畅先生之前一直是 Jira 的忠实用户。然而，由于 Jira 价格不断上涨，以及团队学习成本较高，他转而使用 Sanplex。在我们的交谈中，他向我们介绍了 Sanplex 的三大亮点：缺陷管理、用户故事管理和任务管理。王畅先生认为，Sanplex 的这三项功能比 Jira 更简洁，而且熟练掌握后也更容易使用。

1. Story Management  1. 故事管理

The three roles in Sanplex management software: product manager, development team, and test team, which collaborate through stories, realize the "separation of powers" in R&D management. The development team can use Sanplex for basic task-tracking management, and the testing team can use Sanplex for bug-tracking management. If you are a product manager, you can use it as your storys management tool.
Sanplex 管理软件中的三个角色：产品经理、开发团队和测试团队，通过用户故事进行协作，实现了研发管理中的“权力分离”。开发团队可以使用 Sanplex 进行基本的任务跟踪管理，测试团队可以使用 Sanplex 进行缺陷跟踪管理。如果您是产品经理，则可以将其用作用户故事管理工具。

Product managers are probably used to writing storys documents, or specifications, which define the storys of a product in a complete word document. But in Sanplex, we advocate writing storys in a function points manner. In simple words, every feature in the original story design document is extracted and recorded in Sanplex as an individual function point. If we follow the Scrum standard, we can call it a user story.
产品经理可能习惯于编写用户故事文档或规格说明，用完整的 Word 文档定义产品的所有功能。但在 Sanplex 中，我们提倡以功能点的方式编写用户故事。简单来说，原始用户故事设计文档中的每个功能都会被提取出来，并在 Sanplex 中记录为一个单独的功能点。如果遵循 Scrum 标准，我们可以称之为用户故事。

The complete user story management process is provided in the Sanplex system, which includes Story Create, Story Change, Story Review, etc.
Sanplex 系统提供了完整的用户故事管理流程，包括故事创建、故事更改、故事评审等。

• Story Create: Add stories to the product and define the detailed features of the product.
  创建故事：为产品添加故事，并定义产品的详细功能。
• Story Review: Review and decide whether to adopt this story.
  故事审查：审查并决定是否采用这个故事。
• Story Breakdown: In Sanplex, you can refine the stories through “User story” - “Software Story” to sort out more clearly and reduce implementation deviations.
  故事分解：在 Sanplex 中，您可以通过“用户故事”-“软件故事”来细化故事，从而更清晰地进行分类并减少实施偏差。
• Story Change: Control over changes and visualize the scope of impact of story changes. Remind the person responsible for the affected task, scope of impact, bug, and use case.
  故事变更：控制变更并可视化故事变更的影响范围。提醒受影响任务的负责人、影响范围、缺陷和用例。

2. Task Management  2. 任务管理

Once the stories are defined, we have several key elements of the project in place: the cycle time is defined, the resources are defined, and the storys are defined. We next had to do task breakdowns for each story, generating all the tasks to complete the story.
用户故事定义完毕后，项目的几个关键要素就都到位了：周期时间、所需资源和用户故事都已确定。接下来，我们需要对每个用户故事进行任务分解，生成完成该故事所需的所有任务。

During our conversation with Mr. Wang Chang, he clearly stated that he likes the task management feature of Sanplex. In addition to being directly linked to user stories, all tasks can be split into multiple subtasks and assigned to team members. The transactional tasks can also be assigned in batches or freely picked up by team members, which can greatly motivate the team's work. Once the tasks are decomposed, everyone knows exactly what they will do. So after the project starts, all the project team member has to do is update the progress and status of the tasks.
在与王畅先生的交谈中，他明确表示非常喜欢 Sanplex 的任务管理功能。除了与用户故事直接关联外，所有任务都可以拆分成多个子任务并分配给团队成员。事务性任务既可以批量分配，也可以由团队成员自由选择，这极大地激发了团队的工作热情。任务分解后，每个人都清楚自己要做什么。因此，项目启动后，项目团队成员只需更新任务的进度和状态即可。

3. BUG Management  3. 缺陷管理

Sanplex is a whole lifecycle project management software with Bug Management as the core, covering all staff and all processes. It can provide complete and powerful support for project R&D and continue to manage and follow up the team's R&D projects orderly. It completely covers the core processes of R&D projects.
Sanplex 是一款以缺陷管理为核心的全生命周期项目管理软件，涵盖所有人员和所有流程。它能够为项目研发提供全面而强大的支持，并持续有序地管理和跟踪团队的研发项目。它全面覆盖了研发项目的核心流程。

The main reason that many teams pay attention to Sanplex is because of its features as a Bug management tool, Bug management platform, and Bug management system. Mr. Wang Chang shared with us, " For a system like Sanplex that covers the whole lifecycle of software R&D, the Bug Management module occupies an important position, and Sanplex is capable of providing a professional Bug Management process."
许多团队关注 Sanplex 的主要原因在于它集缺陷管理工具、缺陷管理平台和缺陷管理系统于一体。王畅先生告诉我们：“ 对于像 Sanplex 这样覆盖软件研发全生命周期的系统而言，缺陷管理模块占据着至关重要的地位，而 Sanplex 能够提供专业的缺陷管理流程 。”

In the final stages of project management, the main part of the team's work is testing. Testers and developers interact with each other through bugs to ensure the quality of the product. The following diagram shows the basic process of bug handling in Sanplex.
在项目管理的最后阶段，团队的主要工作是测试。测试人员和开发人员通过缺陷进行协作，以确保产品质量。下图展示了 Sanplex 中缺陷处理的基本流程。

Mr. Wang Chang said, " The simpler the process, the more efficient it is. The process in the above diagram can almost cover our basic business. I think the test and bug management features of Sanplex are very powerful. Without exaggeration, I think every project management team should try it."
王昌先生说：“ 流程越简单，效率就越高。上图所示的流程几乎可以涵盖我们的基本业务。我认为 Sanplex 的测试和缺陷管理功能非常强大。毫不夸张地说，我认为每个项目管理团队都应该尝试一下。 ”

In conclusion, from the case of Mr. Wang Chang's team, we can find that for a small project management team, Sanplex can achieve controllability of the project management process through the three basic functions: story management, task management, and bug management. Sanplex can help your team reduce costs and increase efficiency by eliminating wasting time and resources.
综上所述，从王畅先生团队的案例可以看出，对于小型项目管理团队而言，Sanplex 可以通过用户故事管理、任务管理和缺陷管理这三大基本功能，实现项目管理流程的可控性。Sanplex 可以帮助您的团队消除时间和资源的浪费，从而降低成本并提高效率。