Short answer

The list of linkable stories can be empty when the product relationship, story status or an existing link does not meet the filter. Check all three conditions before searching again.

Availability: Available in Free, Standard and Premium

In this article

Check the three common causes

  1. Confirm that the project or execution is linked to the product containing the story.
  2. Confirm that the story is in the Active status.
  3. Confirm that the story has not already been linked. An already-linked story no longer appears in the list.

Resolve the issue

  • Link the project or execution to the correct product when that relationship is missing.
  • Move or recreate the story as appropriate when its status prevents linking.
  • Open the existing story relationship instead of trying to link the same story again.

Note: If all three conditions appear correct, refresh the search and confirm that the work item is in the product and execution scope you expect.