Administrator
1. Using Sanplex by Role
1.1. Administrator
1.1.1 Manage Departments
2. Introduction of Sanplex features
2.1. Core Management Framework
2.1.1 Program
2.1.2 Project
2.1.3 Product
2.1.4 Execution
2.1.5 Management Models
2.2. Dashboard
2.2.1 Getting Started with Tutorials
2.2.2 Quick Add
2.2.3 Notification Center
2.2.4 Effort Tracking
2.2.5 Dashboard - Project and Execution
2.2.6 Dashboard - My Work, Contribution, and Recents
2.2.7 Dashboard - Approval
2.2.8 Contacts
2.3. Program
2.3.1 Program List
2.3.2 Program Kanban
2.3.3 Create Program
2.3.4 Create Sub-Programs
2.3.5 Project Charter Management
2.4. Product
2.4.1 Create Product
2.4.2 Manage Modules
2.4.3 Multi-Branch and Multi-Platform Management
2.4.4 Manage Plans
2.4.5 Manage Stories
2.4.6 Story Reviews
2.4.7 Story Status and Phase
2.4.8 Create Releases
2.4.9 Track Progress
2.4.10 Epics and Multi-Level Stories
2.5. Project
2.5.1 Scrum Project
2.5.2. Waterfall Project
2.5.2.1 Manage Project Phases
2.5.2.2 Project Design
2.5.2.3 Project Matrix
2.5.2.4 Project Reports and Earned Value Management
2.5.2.5 Project Baselines
2.5.2.6 Project Change
2.5.3. Kanban Project
2.5.3.1 Set Up Kanban Projects
2.5.3.2 Configure Kanban Boards
2.5.3.3 Use Kanban Boards
2.5.4 Hybrid Agile Project
2.5.5 Hybrid Waterfall Project
2.5.6. Project Settings
2.5.6.1 Project Setup
2.5.6.2 Project Executions
2.5.6.3 Project Requirements
2.5.6.4 Project Builds
2.5.6.5 Project Tests
2.5.6.6 Project Docs
2.5.6.7 Project Releases
2.5.6.8 Project Reports
2.5.6.9 Project Risks
2.5.6.10 Project Issues
2.5.6.11 Project Opportunities
2.5.6.12 Project Deliverables
2.5.6.13 Project Reviews
2.5.6.14 Project Process
2.5.6.15 Deliverables
2.5.6.16 Quality Assurance
2.5.6.17 Project-specific Workflow Management
2.5.7 Project Templates
2.6. Execution
2.6.1 Product Planning and Task Breakdown
2.6.2 Task Assignment and Daily Tracking
2.6.3 Build Creation and Test Requests
2.6.4 Bug Confirmation and Resolution
2.6.5 Execution Kanban Boards
2.7. Testing
2.7.1 Write Test Cases
2.7.2 Execute Test Cases
2.7.3 Bug Submission and Reports
2.7.4 Verify and Close Bugs
2.7.5 Test Case Scenes
2.7.6 Submit a Test Request
2.7.7 Test Report
2.8. Agent
2.8.1 Conversation
2.8.2 Sanplex Agents
2.8.3 General Agents
2.8.4 Skill Management
2.8.5 AI Knowledge Library
2.8.6 Models
2.8.7 ZAI Service Installation
2.8.8 ZAI Service Control Panel
2.8.9 ZAI Configuration
2.9. Kanban
2.9.1 Kanban Spaces
2.9.2 Kanban Regions
2.9.3 Kanban Cards
2.10. Company
2.10.1 View Team Members and Work Information
2.10.2 View Recent Company Activity
2.10.3 View and Edit Company Information
2.11. Feedback
2.11.1 Configure, Create, and Review Feedback
2.11.2 Process Feedback and Send Notifications
2.11.3 Tickets
2.12. Admin Settings
2.12.1. System Settings
2.12.1.1 Mode
2.12.1.2 Backup
2.12.1.3 Trash
2.12.1.4 License
2.12.1.5 Security
2.12.1.6 Cron Job
2.12.1.7 Time Zone
2.12.1.8 Rebuild Index
2.12.1.9 LDAP
2.12.1.10 Table Engine
2.12.2 Feature Options
2.12.3. Users Management
2.12.3.1 Set Departments and Edit Company Profile
2.12.3.2 Manage Users
2.12.3.3 Set Permisions
2.12.4. Feature Configuration
2.12.4.1 Dashboard
2.12.4.2 Product
2.12.4.3 Project
2.12.4.4 Execution
2.12.4.5 Test
2.12.4.6 Kanban
2.12.4.7 Feedback
2.12.4.8 Tickets
2.12.4.9 User
2.12.4.10 Relations (Standard Version)
2.12.4.11 Meaturement
2.12.5 Migrate Jira Data to Sanplex
2.12.6 Jira to Sanplex Migration Mapping
2.12.7 Migrate Confluence Data to Sanplex
2.12.8. Agent Configuration
2.13. Asset Library (Premium)
2.13.1 Asset Library Management (Premium)

Manage Departments

2026-04-13 15:25:49
Sanplex Content
478
Last edited by Jing WANG on 2026-10-14 17:57:10
Share links
Summary: Learn how to access user administration, manage department structures, view team member information and recent activity, and review or update company information in Sanplex.

Administrators can maintain the company department structure in Admin > Users. Departments provide an organizational structure for managing users and assigning them to the appropriate teams.

Open User Administration

Go to Admin and select Users under Settings.

The Users area provides access to Department, User, and Permission management.

Admin page showing the Users settings card for managing departments, users, and permissions.

Manage Departments

Go to Admin > Users > Department.

The Department page displays the current department structure in the Dept Settings panel. Use the available controls to add or edit departments and maintain the organizational hierarchy.

Admin > Users > Department page showing the department structure for Sanplex Demo, including Product_Strategy, Engineering, Quality Engineering, Project Management, and Customer Success.

For information about creating and maintaining users, see Manage Users.

View Company and Team Information

In the Company module, administrators can view team members, recent activity, and company information.

Go to Company > Team to view the team member list. The list displays information such as the member name, account, gender, role, department, superior, email, and mobile number.

Company > Team page showing the team member list with columns for Name, Account, Gender, Role, Department, Superior, Email, Mobile, and Actions.

Click a team member’s name to open the member details page. You can review work-related information across tabs such as Schedule, Tasks, Feature, Story, Bugs, Test Requests, Test Cases, Execution, Issue, Risk, Recents, and Profile.

Team member details page showing tabs for Schedule, Tasks, Feature, Story, Bugs, Test Requests, Test Cases, Execution, Issue, Risk, Recents, and Profile.

Go to Company > Recents to view recent activity recorded in Sanplex. You can filter activities by time period and by User, Product, Project, or Execution.

Company > Recents page showing recent activity with time filters and filters for User, Product, Project, and Execution.

Go to Company > Company to view company information. Click Edit to update company details such as the company name, phone, fax, mailing address, zip code, website, intranet, and Login as Guest setting.

Company > Company page showing company information fields and the Edit button.

 

Write a Comment
Comment will be posted after it is reviewed.